Can I check the status of my order?
You will receive an email confirmation when your order is successfully placed and additionally when your order is shipped. In this e-mail you will find a tracking link that allows you to determine the exact transport status of your online order. Should you have any further questions regarding your order please contact our customer service team at +1-800-488-3906 or Service.usa@wolford.biz.
Did you purchase your order in one of our European online or retail stores?
Please contact them via E-mail: service.unitedkingdom@wolford.biz or Phone: 00800 10 088 001*
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related questions
When can I return my order?
You are eligible to return your order within 30 day of receipt of your order.
What delivery options are available?
FedEx Ground: 3-6 business days from ship date. Free (Orders over $200) $8.00 (Orders under $200) FedEx 2 Day Express: 2 Business days from ship date. Free (Order over $350) $12 (orders under $350) * Place orders by noon to receive this priority shipping option FedEx Priority Overnight:1 Business day from ship date. Free (Orders over $400) $20 (orders under $400) * Place orders by noon to receive this priority shipping option ALASKA/HAWAII:2 Business days from ship date. $35 CANADA: 4-14 Business days from ship date. $15 (Orders over $500) MEXICO: 4-14 Business days from ship date. Free
How will I know when my order has been shipped?
You will receive an email notification with your tracking number when your order has been shipped.