Contact Us

* Our Customer Service is available Monday-Friday: 7:00AM - 10:00PM EST, Saturday-Sunday: 10:00AM- 7:00PM EST

Orders

Can I modify my order?

It's not possible to modify an order. However, if for some reason you would like to cancel your order, please make sure to contact us as soon as possible via the below methods:


Customer service


Email: Service.usa@wolford.biz

Phone: +1-800-488-3906

Hours of Operation: Monday-Friday: 7:00AM - 10:00PM, Saturday-Sunday: 10:00AM- 7:00PM

Contact Us

Was this information helpful to you?

related questions

Is there a delivery or return fee?

Shipping

Returns

Returns are free of charge. Please see our shipping page for shipping cost breakdown.

When can I return my order?

Read more

You are eligible to return your order within 30 day of receipt of your order.

What delivery options are available?

Read more

FedEx Ground: 3-6 business days from ship date. Free (Orders over $150) $8.00 (Orders under $150) FedEx 2 Day Express: 2 Business days from ship date. Free (Order over $300) $12 (orders under $300) FedEx Priority Overnight:1 Business day from ship date. Free (Orders over $350) $20 (orders under $350) ALASKA/HAWAII:2 Business days from ship date. $35 CANADA: 4-14 Business days from ship date. $15 (Orders over $500) MEXICO: 4-14 Business days from ship date. Free

How will I know when my order has been shipped?

Read more

You will receive an email notification with your tracking number when your order has been shipped.