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* Our Customer Service is available Monday-Friday: 7:00AM - 10:00PM EST, Saturday-Sunday: 10:00AM- 7:00PM EST

Orders

What if an item I want is out of stock?

If a desired item is out of stock, click on “Notify Me” button after selecting your size. Enter your email address in the pop-up to be notified when the item is back in stock. Your data will be deleted within 30 days after the message has been sent. You can also refer to our Store Locator to inquire about the availability of the item in the Wolford boutique next to you. Please note: if an Outlet item is out of stock, it is unlikely to be replenished.


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related questions

Is there a delivery or return fee?

Shipping

Returns

Returns are free of charge. Please see our shipping page for shipping cost breakdown.

When can I return my order?

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You are eligible to return your order within 30 day of receipt of your order.

What delivery options are available?

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FedEx Ground: 3-6 business days from ship date. Free (Orders over $150) $8.00 (Orders under $150) FedEx 2 Day Express: 2 Business days from ship date. Free (Order over $300) $12 (orders under $300) FedEx Priority Overnight:1 Business day from ship date. Free (Orders over $350) $20 (orders under $350) ALASKA/HAWAII:2 Business days from ship date. $35 CANADA: 4-14 Business days from ship date. $15 (Orders over $500) MEXICO: 4-14 Business days from ship date. Free

How will I know when my order has been shipped?

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You will receive an email notification with your tracking number when your order has been shipped.